Audiology and Hearing Aid Services
At TOPS Hearing Center we are committed to providing the best quality hearing healthcare. From the moment you schedule your first appointment and years to come, we want you to feel valued and that we will always do whatever it takes to make sure you are hearing the best you can. We offer flexible appointment times, emergency appointments for hearing aid problems, and trained staff for walk-in cleanings. . Diagnostic testing and hearing aid services can be provided for all ages. Our audiologist strongly encourages check ups every 6 months and we provide this service with reprogramming at no charge for the life of your hearing aid (if purchased directly from TOPS).
Earwax (Cerumen) Removal
Often times, patients experience temporary hearing loss due to earwax backup. Our Ear, Nose and Throat physicians use special tools to remove excessive earwax.
If you think you might have hearing loss but have never been diagnosed, our audiologists can provide a caring, compassionate environment for your first hearing evaluation. During this 30 minute scheduled appointment, we will use various tests, including audiometry, speech tests in English, Spanish or Vietnamese, tympanometry, and Otoacoustic Emission testing to determine the type and degree of hearing loss. We will determine if your hearing loss is conductive (middle ear) or sensorineural (inner ear). The test results are plotted on and audiogram chart which is thoroughly explained. Understanding your hearing loss and its implications is critical to your treatment. Ear, Nose, and Throat physicians are on staff for medically related and/or treatable hearing diseases.
Hearing Aid Evaluation and Selection
After your hearing loss has been diagnosed, and hearing aids are recommended, the hearing aid options are explained in a Hearing Aid Evaluation. We consider your lifestyle and hearing demands, work related conditions, hobbies, recreational and social demands, etc…. when recommended the best solutions for you. We contact your insurance to find any benefits you may be entitled to. Our staff files the claims and we are in network for most plans.
Hearing Aid Dispensing and Fitting
At the Hearing Aid Fitting, we program the hearing aids to your hearing loss, counsel on how to use the hearing aid, and keep it clean. Pairing the Bluetooth hearing aids to your cellphone is also done at this time. Two-weeks post-fitting we increase the volume to your target settings, add volume control, and any secondary memories are added. You will be scheduled for check ups every six months which is always no charge for the life of the hearing aid. Your success is our primary goal!
Hearing Aid Repairs
Even the best-maintained hearing aid will periodically need repairs. TOPs services most brands and we stock a wide variety of hearing aid parts so repairs can be made same day in the office. Otherwise the hearing aid is sent to the manufacturer and are typically repaired within a week. In most cases we can provide loaner hearing aids to keep you hearing your best while your hearing aids are being repaired.
TOPs Audiologist is trained to evaluate all ages, including infants. We use non-invasive, objective measures to test your infants hearing. Infants and toddlers are also testing in the soundproof room using conditioning techniques, lights and puppets.
Tinnitus Evaluation and Management
Do you experience a constant ringing, buzzing, whooshing or other noise that nobody else hears? If so, you have tinnitus. Tinnitus is a symptom of many issues, including hearing loss and other auditory diseases. Tinnitus treatment options include hearing aids and tinnitus retraining therapy.